Move The Needle

Small Business Customer Service, Self-Promotion, and Sales Tips

Greg Goes Off On Sales and Self-Promotion and Jason Talks Him Off The Ledge

Topics discussed in this episode:

How to handle customer support issues when you partner or integrate with third-party companies who experience challenges.
Taking responsibility for poor customer experiences and how to rectify them.
Why customer help documentation is critical to customer success.
The importance of choosing strong third-party partners to ensure great customer experiences.
How to choose business partners aligned with your values and vision.
Jason's creative ideas to find a traditional book publisher aligned with his vision for his second book.
Greg goes off on Sales and Self-Promotion and Jason talks him off the ledge.
Marketers ruin everything, but we still need to market our products and services regardless.

Reach Jason Zook at Hello[at]JasonDoesStuff.com

Reach Greg Hartle at Online[at]GregHartle.com